To ensure you are kept up to date on broader community issues, there are two WhatsApp groups you will find helpful:

For Council-related emergencies

Kyle Jacobs, the DA Councillor for Ward 87 (our ward), has set up a Westcliff Council Issues WhatsApp group for emergencies and general council notifications. You can use this group request escalations. If you are not yet on it, send a message to him on 079 157 1525, with your name and address.

Please note: You have to log a problem with the relevant municipal department and get a reference number. To enable Cllr Jacobs to deliver the best service, please send your information in the following format so that he can escalate the issue.
Your name
Your mobile number
Address where the issue occurred
Date when the issue was logged
Time when the issue was logged
Issue reference number received
Short description of the issue.
For more detailed discussion, requiring attachments, his email is: ward87jhb@gmail.com.

For community issues

For community matters, such as reporting lost pets, and sharing supplier recommendations or relevant news, join the Westcliff Chat WhatsApp group. Send your full name and number, with street address, to 083 252 2640 and ask to be added. You may be asked for proof of address or a neighbour’s endorsement to verify you are a Westcliff resident.